Google Cloud launches Dialogflow Mega Agent with 20,000 intents
Google Cloud at present launched Dialogflow Mega Agent in beta to allow builders and companies making AI brokers to create richer conversations.
The Dialogflow conversational agent platform initially restricted intents — classes of responses to a person’s message — to 2,000, however the Dialogflow Mega Agent introduced at present can use as much as 20,000 intents. Permitting for 10 instances as many responses to messages means a enterprise utilizing Contact Middle AI could make a posh Dialogflow Mega Agent and use it throughout numerous use instances, or a number of brokers could be mixed right into a single agent.
Google Cloud released Contact Center AI, together with a bunch of different new instruments that permit companies to make use of automated bots to talk with clients, basically availability final fall.
Dialogflow Agent Validation for figuring out conversational AI errors in actual time, in addition to instruments for deploying brokers in a number of environments and question administration, had been additionally made usually obtainable at present.
Google acquired Dialogflow, previously often known as API.ai, in 2016.
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source https://gariwerd.com/google-cloud-launches-dialogflow-mega-agent-with-20000-intents/
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