Affected by the recent Nest outage? You’ll be getting some money back
If you’re a Nest Conscious subscriber that and have been affected by the outage on February 24 then you’ll be getting some a reimbursement for the troubles.
In keeping with Reddit users, emails are rolling out to customers which have been affected by this outage. In the course of the outage, customers have been unable to entry their digicam feed, the Sightline function, and notifications have been additionally not working. The outage affected all Nest cameras, together with the Nest Howdy Doorbell from accessing one of many primary features for its existence — to see actions and allow you to know they occurred.
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In a submit on the Google Nest support page, Rishi Chandra, the VP of Google Nest, talked in regards to the outage and the trigger:
We’re nonetheless doing a little investigating, however at this level I can share that the difficulty was resulting from a scheduled storage server software program replace that did not go as supposed. At any time when one thing like this happens, we rigorously look throughout our techniques to determine how to ensure it would not occur once more.
If you’re a Nest Conscious person, be looking out for an electronic mail letting you understand that you will have cash coming again.
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